Shipping and Delivery
Australia Wide Customers all shipping is via Australia Post. Shipping times usually between 1-2 business days from time sent. Allow 72 hours for processing of orders, however generally done on a daily basis Monday – Friday. NO processing and shipping on weekends and public holidays. All items are sent Express Post. International Customers all shipping is via Australia Post- Registered Post International. Delivery to most countries within 3-10 working days. Allow 72 hours for processing of orders, however generally done on a daily basis Monday-Friday. NO processing and shipping on weekends or public holidays. Each article has a unique identification number. Proof of shipping provided when article lodged. Please ensure all correct address and information is provided as Vintage Fashion Lounge cannot be responsible for packages sent to incorrect addresses.
For any unclaimed packages, if a response is not received from the customer within 2 weeks of item being returned, the customer will receive a store credit in the amount of the original order less 20% restocking fee and shipping costs. If the customer responds due to their failure to claim their parcel they will incur additional shipping fees to have item resent.
Once your order has been shipped, this is considered as a completed transaction. If you refuse your package, this does not entitle you to a refund. The returned package will be subject to a 20% restocking fee plus shipping and handling costs, as Vintage Fashion Lounge will have incurred the cost of processing, preparing and sending your order.
